For Men’s and Women’s Basketball Tickets, call University of Miami’s Athletic Ticket Office at 1-800-GO-CANES.

*Please be sure to notify the ticket seller of any special accommodations needed.

Tickets for Watsco Center events can be purchased online through Ticketmaster.com.

Ticketmaster

The Box Office accepts Cash, Visa, Mastercard, and American Express

All seats are subject to a facility fee. Tickets purchased online, charge by phone, or at the Watsco Box Office are subject to additional service charges.

Will Call tickets may be picked up at the Box Office beginning 2 hours prior to the event. You must present a Photo ID and the credit card used to purchase the tickets with. Tickets purchased online for pick-up at the Will Call window will be available 24 hours after the transaction is completed.

Discounted ticket prices for children are sometimes available for various shows. Age restrictions and the amount of the discount vary by event and are at the discretion of the touring act. UM Athletics allows children 2 years of age and under free admission to UM Basketball games. All other guests are required a ticket.

Group discounts are offered for certain events at the Watsco Center. Typically the minimum order is 10 tickets, but this may vary per event. Premium Level Suite tickets are available for all events at the Watsco Center. For more information on group tickets or premium seating, please contact our Box Office Manager at (305) 284-8336 or via e-mail.

In the event a performance is cancelled or rescheduled, information is immediately sent to the local media for distribution and placed on the Watsco Center website and telephone line. Please be aware that there is no way to contact individual ticket holders other than the local media. If an event is cancelled, refunds will be available at the original point of purchase. If the event is rescheduled, tickets purchased for the original date will be honored at the new date. In most cases, refunds will also be available at the original point of purchase up until the new date has passed.

There are no refunds or exchanges for tickets purchased. If an event is cancelled or rescheduled, tickets may be refunded at the original point of purchase. Exchanges will only be awarded in extraordinary cases.

If the tickets were purchased at the Watsco Center Box Office:

• Cash payment: Call or visit the Watsco Center. All efforts will be made to find a record of your ticket purchase. If no record can be found, then the tickets cannot be replaced.
• Credit Card Payment: Call or visit the Watsco Center Box Office. The following information will be required: customer’s name, date of purchase, type of credit card used. Once the original order has been found, a replacement ticket voucher will be printed and the original tickets will be voided.
• If tickets were purchased through Ticketmaster, visit Ticketmaster.com